Support

POSTLOCK is an iOS app supporting iPhone. For help with setup, posting verification, Screen Time, the leaderboard, challenges, or subscriptions, email us directly.

Support email: adeyemis710@gmail.com

When you write in, please include your X username, the device and iOS version you're using, and a short description of what happened. Never send passwords, X login credentials, or any account tokens — POSTLOCK and its support team will never ask for them.

Subscriptions are managed by Apple. To cancel or change your plan, open your Apple ID subscription settings, or tap Manage in POSTLOCK's Settings.

Have a privacy request instead? See Privacy choices.

Troubleshooting

Posts aren't counting

  1. 1.Confirm your X profile is set to public.
  2. 2.Confirm your username is entered correctly.
  3. 3.Give new posts a minute to appear, then tap Check my posts again.

Apps aren't locking, or X is locked

  1. 1.Confirm Screen Time permission is enabled for POSTLOCK.
  2. 2.In Apple's picker, select only X. Don't select All Apps or a category: POSTLOCK locks everything else for you.
  3. 3.Reopen POSTLOCK so it can refresh your lock status.

Leaderboard and challenges

  1. 1.Join or leave the leaderboard from the Leaderboard tab or Settings.
  2. 2.Challenges need both X profiles to be public.
  3. 3.You can only have one live challenge with the same person at a time.

Reminders and Live Activities

  1. 1.Turn on deadline reminders in POSTLOCK's Settings.
  2. 2.If reminders are off, allow notifications in iOS Settings → Notifications → POSTLOCK.
  3. 3.To see challenges on your Lock Screen, make sure Live Activities are allowed for POSTLOCK.